key retreival error, reply truncated, any ideas?

From: Howard Leadmon <howard_at_leadmon.net>
Date: Fri, 7 Oct 2011 14:13:56 -0400

 

   I know in general we have DKIM working well, but I have this implemented
on a client's server that is getting an error, and I am not quite sure what
to make of it. I was able to get the email in for them by placing an
exemption in the config, but that really just masks the problem. So I am
trying to figure out if this is something wrong at logmein.com, or is this a
problem on my side of the shop that I need to address.

 

Here is the error:

 

Oct 7 13:50:30 mail2 mail2-smtp[48120]: p97HoRe1048120:
from=<do-not-reply_at_logmein.com>, size=11127, class=0, nrcpts=1,
msgid=<smail.1318007021211.xq4zkgpblvfirvthyq6l4110khgspvrc0mqe7k3we58m9npd2
l_at_WWW01-13.logmein.com>, proto=ESMTP, daemon=MTA-v4,
relay=relay01-01.logmein.com [69.25.20.1]

 

Oct 7 13:50:30 mail2 dkim-filter[1488]: p97HoRe1048120: key retrieval
failed (s=s1024, d=logmein.com): `s1024._domainkey.logmein.com' reply
truncated

 

 

I know for a fact we allow DNS queries up to 4096 bytes, and I can sign mail
from my server to theirs and it works fine, so I am guessing this may be a
logmein.com problem. I tried some google fu on the error, but all I could
find was some comments about a library issue, from long ago that I am sure
would have been corrected..

 

 

Any input or ideas most appreciated.

 

 

 

---
Howard Leadmon 
 
Received on Fri Oct 07 2011 - 18:14:09 PST

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